Contact us

Our contact details

CARE International UK
Tel: +44 (0) 20 7091 6000

General email:

Due to COVID, CARE staff are currently working from home and our legal and postal address is: 

c/o Ashurst LLP,
London Fruit & Wool Exchange
1 Duval Square
London E1 6PW

Please get in touch

To make a complaint about any aspect of our work, update your details, give feedback or ask a question, please contact Caroline and Maria in your Supporter Care team. We will be happy to help you. (Please also see below about our anonymous ethics line.)

How to contact Supporter Care and our response times:

If we cannot resolve a complaint immediately, because the matter requires further investigation, we will contact you again within 5 working days.

If you are not satisfied with our response you may wish to take your complaint to the Fundraising Regulator.

CARE also provides an anonymous ethics line which staff and anyone outside the organisation, anywhere in the world, can use to report wrongful conduct. Please click here to go the CARE Line website for more information.

Please note: Our staff are currently working remotely, therefore, if you can, please contact us by one of the methods above, rather than by post.

You may still contact us by post, but please be aware that there may be a delay before we can respond. Our postal address is: Supporter Care Team, CARE International, c/o Ashurst LLP, London Fruit & Wool Exchange, 1 Duval Square
London E1 6PW.

Problems making an online donation

Please note the point at which you are experiencing a problem and the error message you are receiving and then contact us at If you prefer, you can complete your donation over the phone – please call your Supporter Care team on 020 7091 6100.

To make a donation to CARE

You can call Caroline in your Supporter Care team on 020 7091 6100 to set up a regular gift or make a donation over the phone.

Alternatively you can write cheques, postal orders or CAF vouchers made payable to CARE International UK to: 
Freepost Plus RTKS-ZCXS-HSBT
CARE International 
126 Fairlie Road

We do not advise sending cash in the post.

You can also donate via our CAF page.

How can my company support CARE?

There are lots of ways, from setting up a payroll giving scheme, to entering a team in one of our fundraising events or working with us as a corporate partner.

Is CARE registered with the Fundraising Regulator?

Yes, we are registered with the Fundraising Regulator and abide by its Code of Fundraising Practice and the Rulebooks for Street and Door to Door Fundraising. You can read our fundraising pledge to supporters on our transparency page.

Job enquiries

In order to save costs we regret we cannot reply to speculative enquiries about jobs.

All our vacancies are posted on our jobs page.

Volunteering enquiries

CARE International is unable to accommodate volunteers looking to travel overseas.

If you have medical expertise, please visit, technical expertise, or try VSO (Voluntary Services Overseas)

Read more about opportunities to volunteer for CARE in the UK.

Thesis / project enquiries

We receive a lot of requests for detailed information from students, but regret that because of time constraints we are unable to reply to such queries. We hope you can find useful information on this website and on our policy and research website Insights.

CARE International Members

If you would like to find out the contact details for other CARE International Members please visit the CARE International Secretariat website.

CARE Country Offices

If you would like to find out the contact details for other CARE offices around the world please visit the CARE International Secretariat website (details are on the individual country pages).